Email owner: burnthousealfriston@gmail .com                                                                                                                                         Click on menu bar↘️

Contact Us Direct For

 Availability, Owner Rates and Bookings 

Email Owner Direct: burnthousealfriston@gmail.com                Telephone Owner: Samantha, 07876 557026

Terms and Conditions

Burnt House Alfriston is a much-loved, Grade II listed private family home, with origins dating back to the 14th century. It is occasionally made available to trusted guests for short stays, usually under 30 days per year and never exceeding 90 days in any calendar year.

This is not a commercial holiday let. It is a private home, and we ask that it be treated with care, respect, and understanding of its unique character and limitations.

By booking, you agree to the following Terms and Conditions, which are designed to protect the home, ensure guest safety, and help everyone have a positive experience.


1. Nature of Agreement

This is a private short-stay agreement, not a tenancy or commercial contract. The home is let occasionally and is not operated as a business.


2. Right to Decline or Cancel Bookings

We reserve the right to vet guests and to decline or cancel bookings at any time, including in cases of:

  • Accidental double bookings or calendar errors

  • Unforeseen need to reclaim the property for family use

  • Inappropriate or unsafe intended use

  • Misrepresentation of guest details

If a booking is cancelled by us, a full refund will be issued. We are not responsible for secondary costs such as travel, alternative accommodation, or third-party bookings.


3. Guest Use and Suitability

This property is available only for quiet, respectful use by the named guests on the booking.

  • No entertainment, parties, events, or group gatherings

  • No visitors or outside guests beyond those on the booking

  • No subletting or additional overnight guests beyond those listed at the time of booking

  • Guest numbers must not exceed the number agreed at booking

We may request details of your group and intended use before confirming the booking.


4. Historic Layout and Safety Warning

This Grade II listed home includes original architectural features that do not meet modern safety standards. Caution is required throughout the property. The house is not child-safe and not suitable for guests with reduced mobility. Elderly guests will require assistance. Children must be closely supervised at all times.

Areas requiring particular care include:

  • External entrance steps leading to the front door

  • Internal changes in floor levels (e.g. two steps in the entrance hall)

  • Four staircases, all of which require caution and are not safe for unsupervised children. Elderly guests require assistance. These include:

    • A steep, narrow staircase to the loft room with a low, non-modern banister — only suitable for fit, able adults taking extreme extra care

    • A spiral outdoor staircase leading to the balcony

  • A very low-beamed, hobbit-style door to Bedroom 4 — guests must bend low to pass through safely and avoid head injury

  • Low ceiling beams in some upstairs areas

  • An elevated garden with unguarded drops, stone steps, and uneven or slippery surfaces

Guests accept full responsibility for their own safety and for supervising children, elderly persons, or anyone with limited mobility in their party.

By booking, you confirm the property is suitable for your group and that you accept the associated risks.


5. Use of Amenities – At Own Risk

Use of the hot tub, gym, or any leisure equipment is entirely at your own risk, regardless of whether use is appropriate or not.

  • Children must be supervised at all times

  • Use is not permitted when intoxicated

  • Wet surfaces may be slippery

The owners accept no liability for injury, accident, illness, or any incident resulting from use or presence near any amenities or facilities.


6. Pet Policy

Small dogs may be permitted only by prior agreement.

Please note:

  • The garden is not fully secure — dogs may escape through hedges if off-lead

  • Dogs must be kept on a lead or under control at all times

  • Dogs are not allowed on furniture and forbidden in bedrooms, due to guest allergy concerns

  • One family member has a severe pet allergy, and hypoallergenic handovers are essential

  • Owners must clean up after their pets and are liable for any damage or additional cleaning


7. Insurance Recommendation

We strongly recommend that guests take out travel insurance to cover:

  • Cancellations

  • Injury or illness

  • Personal liability

  • Lost or damaged belongings


8. Conduct and Guest Responsibility

Guests agree to:

  • Treat the home and surroundings with care and respectful conduct

  • Report any damage or issues during their stay

  • Not smoke inside the house

  • Leave the home in good order upon departure

  • Supervise children and vulnerable guests at all times

  • Take personal responsibility for safety

We reserve the right to terminate any stay without refund for breaches of these terms or for unsafe or disruptive behaviour.


9. Check-In / Check-Out

Check-in 16.00 hrs and check-out times 10.00hrs. Early arrivals or late departures may not be possible unless previously arranged.


10. Liability Disclaimer

Guests stay at their own risk. The owners accept no liability for:

  • Accidents, injury, or illness during your stay

  • Slips, trips, or falls anywhere on the property

  • Use of any amenities (e.g. hot tub, gym, garden)

  • Loss or damage to personal belongings

  • External disruptions such as weather, travel delays, or third-party services

While reasonable steps are taken to ensure guest safety, this is a private home with historic features and guests are expected to act responsibly.


11. Privacy and Personal Items

Burnt House is cherished family home. Some books, games, and personal effects remain in place and are shared for your enjoyment. We ask guests to treat all items and furniture with care and respect.


12. Noise and Neighbours

Burnt House is located in a peaceful village setting.

  • Quiet hours: 10:00 PM – 9:00 AM

  • No loud music, parties, or outdoor noise

  • Guests must respect neighbours and local surroundings

Disruptive behaviour may result in immediate termination of stay without refund.


13. Agreement to Terms

By booking and/or making payment, you confirm that:

  • You have read and understood these Terms and Conditions

  • You agree to abide by them

  • You accept full responsibility for the conduct and safety of all guests in your party

  • You accept that the property, while safe with care, contains historic features and may not suit all groups